Mobile phones are the new addiction of our generation. In 2019, for the first time ever, consumers spent more time on mobile devices than watching TV.
Average Americans spend over 3 hours a day scrolling through their mobile phones. Mobile applications are widely used, the most popular include social media, games, and e-commerce apps. Here’s how you can leverage mobile apps for the benefit of your business:
Developing an e-commerce application is not a hard task. If you have a small business like burger joints, etc., an e-commerce app can come handy. You can add a feature for online delivery, online payments and deliver your burgers to your customer’s address, all through your phone.
Who doesn’t use social media these days?Luckily, social media apps help you to promote your business. You can use paid promotional tools to showcase your products on a targeted audience. It gives your business an important boost, and people share reviews about your services that further increase interest.
Before hiring employees and leasing office space, you can start small by interacting directly with your clients and providing value for them. This will help you understand business opportunities and alsodevelop trust with the customers.
Every giant tech startup started small. A Minimum Viable Product is all it takes to generate sales and start an online business.
Before completing a purchase, customers will appreciate if they can solve any questions they have on a timely manner through a live chat or some sort of online support. A customer success specialist ready to engage with a customer online would not only make him/her feel special, but it will also improve customer satisfaction.
Mobile apps are a key tool to promote your business. They help grow sales and improve customer engagement and retention.Investment in mobile apps can deliver a high ROI for most companies.